Once logged in, Double click the Activ Client Client Agent button (down by the clock in the lower right corner of your screen).
Outlook updating cached messages imap
We've worked with Thursby Software and IOGear to find an update [which is actually a downgrade] for the firmware on the reader.
Please follow guidance here to update / downgrade your CAC reader.
" (another user found it in the Internet Explorer folder).
Copy it into C:\Program Files\Activ Identity\Activ Client\.
Contact your local Help Desk to verify whether your user account is still in the system.